2025 Fall Meeting

September 25 | Benton Event Center

 

 

The Arkansas MGMA  Fall Meeting offers dynamic education, new ideas and the inspiration you need to be a successful leader. This meeting was designed to give you current tools and networking time with your peers. In a professional and fun environment, we strive to provide you information that will help you navigate the daily challenges of running your practice. Check out our conference brochure here

In need of an overnight stay? We have secured a block of rooms at the ajoining hotel, Fairfield Inn. Click here to reserve your room

Register today!

 

 

 

 

 

 

 

 

The Tough Stuff in Healthcare: Conflict & Communication - Steven M. Shook, PhD

Effective communication is essential in healthcare for building strong, collaborative teams and ensuring quality patient care. However, communication challenges can also lead to misunderstandings, conflicts, and disruptions in workflow. From nonverbal cues and unclear messaging to emotional responses and differing communication styles, the way we communicate can either strengthen or strain workplace relationships. This session will explore various communication styles in healthcare settings and provide practical strategies to enhance clarity, teamwork, and overall workplace dynamics.

Boost Your Back-End Revenue Cycle - Laura Watkins, FACMPE, CPC

The back-end revenue cycle is an instrumental part of a successful revenue cycle operation with responsibility for claims management, denials, and patient collections. The current denial-laden environment demands comprehensive prevention strategies and the utilization of data analytics and integrated technology. In addition, patients are struggling with the increased patient responsibility portion of their medical bills. With a renewed focus on the back-end revenue cycle, practices can boost collections and minimize financial losses.

Surviving Recoupments & Audits - Jackie Boswell

Payer audits are increasing in frequency. An insurance audit letter is enough to send anyone into a panic attack. A significant recoupment could have a negative monetary impact on a practice’s bottom line. It is important to understand the purpose of an audit or recoupment, how to respond, and steps to avoid them in the future.

How to Stop Solving the Wrong Problems - Zed Williamson

Leading a medical practice can feel like playing whack-a-mole with problems that never stay solved—staff drama, inconsistent results, poor follow-through, team burnout. But what if none of those are the real issue? In this session, Zed Williamson, Founder of Physician Growth Accelerator, will show you how most recurring problems in private practice are not people problems at all—they’re system problems disguised as people problems. You’ll learn how to spot and solve the actual root causes behind dysfunction, underperformance, and growth bottlenecks. Learn a proven framework for identifying constraints in your practice systems, communicating changes, and measuring the outcome.